Shipping policy

When you purchase goods from our website, the goods will be delivered through one of the following methods:

• ​Digital goods (ebooks and audiobooks) are delivered by an email from BookFunnel. These will be shipped to the email address on record with Shopify. Please check this email address as well as your spam folder if you do not receive the BookFunnel email within 48 hours. If you have Gmail, the email may go to your Promotions folder.
• Print books are printed by BookVault and shipped by BookVault.
• If you received damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order. Please notify us within 14 days of your order’s shipment date.
  

For physical goods (such as print books) you are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Print Book shipping times vary between country. Estimated shipping times alongside choices of shipping methods are shown at checkout.